The Practicalities of Outsourcing – Poland vs India & China

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When looking at outsourcing your software development, what are the factors that you should consider? How should you make your decision as to which team you choose, and what will it be like actually working with them? How much will it cost, how will you communicate with them, and how will the developers operate? These are all practical considerations for any outsourced software project.

Costs, Quality of Product, and Delivery

When outsourcing software development to an offshore or a nearshore company, cost is a factor. You should be able to save money compared to the alternatives (using in-house resources, or using in-country developers). Money isn’t the only consideration, however. There is no point, for example, getting a rock-bottom price from a developer in China or India only to find that the product is delivered late, that you have to manage the process more than you planned, and that the quality is not what you expected.

Issues of quality and customer service are part of a recent trend when it comes to outsourcing to software development companies based in Poland. Companies in Poland offer savings, plus they operate with a work ethic and focus on results that will be familiar to organizations in Western Europe and the USA.

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Communication

Communication is another crucial part of the outsourcing question. How will you communicate, when will the developers and managers be available to talk to you, and will they even be able to speak your language?

Let’s explore language for a bit. One of the great selling points of outsourcing to India or China is that almost everyone working in the industry can speak English. That’s okay, but what if members of your team don’t speak English? You are much more likely to find multi-lingual programmers in companies in Poland. It is an European country so it is common for coders to speak Polish, English and another language – often a European language like German or French.

Time zones also have an impact on outsourcing. If you use a team in India or China and you are based in Europe, they will be several hours into their working day before you even have breakfast. Their working day then ends in your early afternoon, making the situation far from ideal.

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Polish time zones are much more in line so you will both be working at roughly the same time. This increases efficiency and helps to ensure that projects are completed on time. It is also less frustrating when you are able to make contact with your developers at a time that suits you. And it is not as far away if you ever have to travel in person.

Finally, because Poland is in Europe, cultural difference will be less pronounced. As a result you will not spend as much time explaining concepts or ideas as you might when working with a team from India or China. There will also be fewer mistakes, as the programmers will have a good understanding of the brief.